Privacy Policy

The Privacy Policy covers how Challenge Chambers uses and stores any information and data provided by our customers. This policy protects Challenge Chambers as well as customers.

All customers should rest assured that all information provided by them to us while using this website or at our location is secured, protected and not shared with anyone. All information will be used in accordance to this privacy policy and as per the UAE law. If you wish to amend or edit any personal information or feel that the information we are holding is incorrect, please contact us on info@challengechambers.com.

This policy may be amended from time to time, so please keep a regular check on this page for any such changes.

WHAT INFORMATION WILL BE COLLECTED

Challenge Chambers will be collecting the following:

a. Name;

b. Mobile Number;

c. Email;

d. City / Country;

e. Other information such as special requirements, interests, etc.;  and

f. General non-personally identifying information (please refer to ‘NON-PERSONALLY IDENTIFYING INFORMATION’ section).

USAGE OF COLLECTED INFORMATION

Challenge Chambers will need the collected information:

a. For internal record keeping;

b. To understand your needs and to improve our concept and services;

c. To contact you periodically with any promotional offers and to keep you posted on anything new happening at Challenge Chambers; and

d. To contact you once in a while to take part in customer surveys and/or market research (via email or phone).

NON-PERSONALLY IDENTIFYING INFORMATION

This type of information is generally collected from all customers that visit our website. This information can in no way identify the customer visiting our website. This information is usually:

a. The Browser type being used;

b. Language preference;

c. Most booked game;

d. Referring sites; and

e. Date/Time of visit.

This information is used to better understand how our customers are using our website, what their needs and preferences are, how to further improve our website and which are our most popular rooms. We may issue a report from time to time to study our customers’ trends.

SECURITY

We are committed to safeguarding and protecting all information collected online. We have taken steps (physically, electronically and managerially) to ensure that all data is safe from unauthorized access and disclosure. Challenge Chambers will NOT rent or sell any information that has been collected online.

COOKIES

A cookie is a small piece of data sent from a website and saved to the user’s web browser while the user is browsing.  Each time the user visits the website, the browser send back the cookie to notify the website of the user’s previous activity on that website. Overall, cookies help us better understand our customers’ preferences and in no way gives us access to your computer or any personal information. Usually a web browser will prompt the user to accept or decline a cookie but you can modify your browser setting to decline cookies. If you choose to decline cookies, it may affect the functioning of our website.